What do Internal Cover Sheets provide for us?

Internal Cover Sheets serve a crucial function in the documentation process when an applicant or recipient (A/R) brings in documents without an external cover sheet. They help ensure that the information submitted is still recorded properly and associated with the right case. Using Internal Cover Sheets allows the caseworker to identify and track the documentation that comes in without the standard external labeling system, thus maintaining organization and ensuring that all necessary documents are accounted for in the case review process.

This process is particularly important in case management as it mitigates the risks of losing crucial information or failing to link documents back to specific A/R cases. By implementing Internal Cover Sheets in these situations, the workflow remains efficient, and the integrity of case files is preserved.